ct998's Privacy Policy — Your Data Is Safe with Us

1 Introduction

ct998 ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. By using our website ct998.bar, you agree to the terms of this privacy policy.

The purpose of this policy is to clearly inform you about what types of data we collect, why we collect it, how we use it, and what steps we take to protect your information. ct998 believes that transparency and trust are the foundation of a lasting relationship.

2 Data We Collect

ct998 collects data through two main methods: information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide

When registering an account or using our services, you may provide the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Password (always stored in encrypted form — we never see it in plain text)
• Payment details: bKash, Nagad, or Rocket number, or bank account information
• Messages or documents you send when submitting a support request
• Documents required for identity verification (such as a copy of your national ID card)

2.2 Automatically Collected Information

When you visit the ct998 website or use the app, the following information may be collected automatically:

• IP address and device type
• Browser type, version, and language settings
• Pages visited and time spent on the site
• Login date, time, and geographic location (up to country level)
• Gaming activity records (bet amounts, game history, transaction details)
• Data collected through cookies and similar tracking technologies

3 Purpose of Data Use

Collected data is used for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To manage all activities including playing games and processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer).
• Customer Support: To respond to your questions or complaints and resolve issues — via 24/7 live chat and email.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.
• Technical Improvement: To improve platform performance, stability, and user experience.
• Communication: To send important service notifications, security alerts, and information you have requested.

ct998 never sells your data for marketing purposes and does not share promotional information with third parties without your explicit consent.

4 Data Disclosure & Sharing

ct998 does not generally disclose your personal data to third parties. However, data may be disclosed in the following limited circumstances:

4.1 Service Partners

Minimum necessary data is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, and bank transfer partners) and technical infrastructure management. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

Data may be disclosed where required in response to a court order, legal process, or legitimate request from a government authority.

4.3 Company Restructuring

In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the potential new operating entity. In such cases, we will notify you in advance.

5 Data Security Measures

ct998 takes industry-standard technical and organizational measures to protect your data:

• SSL/TLS Encryption: 256-bit SSL encryption is active across all pages of the site — the padlock icon in your browser's address bar confirms this.
• Encrypted Password Storage: Passwords are never stored directly — only strong hashing algorithms are used.
• Two-Factor Verification: Automatic protection is triggered when a suspicious login is detected on your account.
• Firewall & Security Monitoring: Round-the-clock network monitoring and intrusion prevention systems.
• Access Control: Only authorized staff have access to limited data on a need-to-know basis.
• Regular Security Assessments: Independent security testing and vulnerability analysis are conducted.

6 Cookies Policy

ct998 uses cookies and similar tracking technologies to keep the website running smoothly.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions, security tokens, and saving language preferences — these cannot be disabled.
• Functional Cookies: For remembering your preferences (such as display settings) — you may decline these.
• Analytics Cookies: For understanding user behavior, which helps improve the platform — you may decline these.

6.2 Cookie Control

You can manage, restrict, or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

7 Data Retention

ct998 retains your personal data only for as long as necessary:

• Active Accounts: For as long as the account remains active and for the period necessary to provide the service.
• Financial Transaction Records: May be retained for an extended period in accordance with legal and regulatory obligations.
• After Account Closure: Limited data may be kept for a defined period for fraud prevention or dispute resolution.
• Inactive Accounts: For accounts that have not been used for a long time, a policy of anonymizing personal data is followed.

8 Your Rights Regarding Your Data

ct998 respects your data rights. You may exercise the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may ask for incomplete or inaccurate information to be corrected.
• Right to Erasure: In certain circumstances you may request that your data be deleted (full deletion may not be possible where legal obligations exist).
• Right to Restrict Processing: You may ask that your data be used in a limited way for specific purposes.
• Right to Object: You may object to your data being used for marketing or profiling purposes.
• Data Portability: You may request your data in a readable format.

To exercise these rights, email us at [email protected] or contact our support team via live chat.

9 Third-Party Services

The ct998 platform features content from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may have their own privacy policies, which apply to your interactions with their systems.

When using payment services (bKash, Nagad, Rocket), your transaction data will be governed by the respective payment provider's own policy. ct998 is not responsible for the privacy practices of these external platforms.

10 Minor Users

ct998 strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor.

If we become aware that a minor has created an account, we will immediately close that account, delete the associated data, and cancel any transactions.

If you suspect that a child or teenager has created an account on ct998, please let us know at [email protected].

11 Changes to Policy

ct998 may update this privacy policy from time to time — due to legal changes, the addition of new services, or technical developments. After each change, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will send you advance notice to your registered email. Continued use of the platform after a change is taken to mean that you agree to the updated policy.

We recommend that you check this page regularly and stay informed about any changes.

12 Contact

If you have any questions, complaints, or requests to exercise your data rights regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Support available in Bengali and English 24/7 at ct998.bar

We will process your request as quickly as possible. More complex matters may take a little longer to respond to, but we will always send you an acknowledgment.